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About North Dallas Women’s Care

Privacy Policy

HomePrivacy Policy

NDWC.Health (“Company,” “we,” “our,” or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website, communicate with us, or use our services, including SMS communications. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Includes, but is not limited to, your name, phone number, email address, and other identifying details you voluntarily provide.

  • Service and Health-Related Information: Information shared when scheduling appointments, submitting forms, or communicating with us regarding services.

  • Technical and Usage Data: Information automatically collected through cookies, IP addresses, browser types, device identifiers, and site analytics tools.

  • Call and Communication Data: Recordings or logs of calls, messages, or emails exchanged with our staff, if applicable.

    • 2. How We Use Your Information

    We may use your information for purposes including, but not limited to:

  • Providing, managing, and improving our services.

  • Confirming, scheduling, or modifying appointments.

  • Responding to inquiries and providing customer support.

  • Sending transactional, informational, or promotional messages (via email, SMS, or other channels) when consent is provided.

  • Complying with applicable laws, regulations, or legal processes.

  • Enhancing the functionality and security of our website and services.

    • 3. SMS Communications

    By providing your mobile number and consenting to SMS communications from NDWC.Health, you acknowledge and agree to receive appointment reminders, service updates, promotional offers, and other related communications from us.

    SMS Disclosure
    By providing your phone number and consenting to SMS messages from NDWC.Health, you agree to receive appointment reminders, service updates, promotional offers, and other related messages. To opt out of SMS communications at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Message frequency may vary. For additional details, please visit https://www.ndwc.health/privacy-policy.

    4. Call Recording

    We may record or monitor phone calls for operational purposes. Call recordings are stored securely and accessible only to authorized personnel. They will not be shared with third parties, except as required by law or with service providers under strict confidentiality obligations.

    5. Sharing of Information

    We do not share, sell, rent, or disclose your mobile opt-in information to any third parties or affiliates.

    6. Cookies and Tracking Technologies

    Our website may use cookies, analytics tools, and similar technologies to enhance user experience, monitor traffic patterns, and improve functionality. You may disable cookies in your browser settings; however, some features of our website may not function properly without them.

    7. Data Security

    We implement industry-standard physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, we cannot guarantee absolute security.

    8. Your Rights

    You have the right to:

  • Access, correct, or request deletion of your personal information.

  • Withdraw consent for marketing or SMS communications at any time by replying STOP to any message.

  • Request a copy of call recordings or opt out of future recordings, subject to technical feasibility and applicable regulations.

    • 9. Links to Other Websites

    Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external websites. We strongly recommend that you review the privacy policies of these third-party websites before providing any personal information.

    10. Policy Updates

    We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Your continued use of our website or services after such updates constitutes your acceptance of the revised policy.

    11. Contact Us

    For questions, concerns, or requests related to this Privacy Policy, please contact us at:

    Email: info@ndwc.health